Do you Have a Question? Contact Us

We offer a free consultation for scraping any website’s data before you proceed with the purchase of a service. Contact us, tell us what information you are looking for, and wait for a rapid solution and an error-free delivery.

Contact Us - Datamam

Working Hours

UTC 10:00 AM – 8:00 PM

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Answers to All of Your Questions

We’re here to help you and find the best possible solution for your inquiry. Send your request, describe the project details and provide source websites to review and analyze everything accordingly. What do you get when you send your request?

  • We will gladly review everything and get back to you within a couple of hours.
  • If you miss anything, we will send the right questions and help you define the task thoroughly.
  • You can include necessary fields for scraping and request sample data.

Datamam‘s team is always available to provide necessary consultation.

Frequently Asked Questions!

Here are some answers to Frequently Asked Questions.

How does your project process work?

After submitting your project request, a member of our project management team will reach out to you to discuss the details. The project manager will analyze the task in detail and gather all information to develop the optimal solution that meets your requirements.

How do you ensure quality of the data?

At Datamam, we specialize in developing data extraction solutions for projects with mission-critical business requirements. As a result, our number one priority is delivering high-quality products to our clients. We constantly monitor the condition of our scrapers and the quality of the extracted data.

What support do you offer?

Our support team is available to all of our customers at any given time. We offer support for coverage issues, missed deliveries, minor site changes, etc. In case a larger change occurs on the site and the scraper needs to be re-created, it may fall outside standard support offering, though this is rare.

How are fees calculated?

Determined by the nature of the project (once-off, subscription, custom), the complexity of the sites, and the number of records/columns being extracted, our project management team will evaluate each site individually, and you will be provided with a final quote for approval.

What support do you offer?

Our support team is available to all of our customers at any given time. We offer support for coverage issues, missed deliveries, minor site changes, etc. In case a larger change occurs on the site and the scraper needs to be re-created, it may fall outside standard support offering, though this is rare.

What data can you provide?

We can extract and deliver any data visually accessible on a website. However, specific legal deliberations need to be followed in every project. When you submit your project, we make sure it doesn’t violate any legal practices.

Is web scraping legal?

The act of extracting data from public websites is legal in most cases. However, there are certain instances where it is considered to be illegal or against web scraping best practices due to specific data ownership laws.

Which data extraction solution is right for me?

At Datamam, we have a data extraction solution to suit any requirement. We can offer once-off data scraping, data subscriptions, or professional service arrangements to help you get the data you need in a form that meets your requirements. When you submit your project request, a member of our project management team will discuss it in further detail and propose the best solution to meet your demands.

Do you offer data samples before purchasing?

We offer this service assuming that the sample data is available for the data source. This can be provided in either CSV or JSON format. If it is a new source we have not scraped before, we will provide sample data following the development kick-off.

Do you support one-time data extraction?

Datamam supports one time extractions, as well as ongoing partnership deals. Get in touch with us to determine your requirements and discuss what the best solution is.

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