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Frequently Asked Questions
What data can you provide?
We can extract and deliver any data visually accessible on a website. However, specific legal deliberations need to be followed in every project. When you submit your project, we make sure it doesn't violate any legal practices.
Is web scraping legal?
The act of extracting data from public websites is legal in most cases. However, there are certain instances where it is considered to be illegal or against web scraping best practices due to specific data ownership laws.
Which data extraction solution is right for me?
At Datamam, we have a data extraction solution to suit any requirement. We can offer once-off data scraping, data subscriptions, or professional service arrangements to help you get the data you need in a form that meets your requirements. When you submit your project request, a member of our project management team will discuss it in further detail and propose the best solution to meet your demands.
Do you offer data samples before purchasing?
We offer this service assuming that the sample data is available for the data source. This can be provided in either CSV or JSON format. If it is a new source we have not scraped before, we will provide sample data following the development kick-off.
Do you support one-time data extraction?
Datamam supports one time extractions, as well as ongoing partnership deals. Get in touch with us to determine your requirements and discuss what the best solution is.
How does your project process work?
How do you ensure quality of the data?
At Datamam, we specialize in developing data extraction solutions for projects with mission-critical business requirements. As a result, our number one priority is delivering high-quality products to our clients. We constantly monitor the condition of our scrapers and the quality of the extracted data.
What support do you offer?
How are fees calculated?
Determined by the nature of the project (once-off, subscription, custom), the complexity of the sites, and the number of records/columns being extracted, our project management team will evaluate each site individually, and you will be provided with a final quote for approval.
How will I receive my data / What format?
We offer many delivery types such as FTP, SFTP, AWS S3, Google Cloud Storage, Email, Dropbox, and Google Drive. Formats for delivery can be CSV, JSON, JSONLines, or XML.
24/7 Customer Support
Our team is empathetic, understanding, and ready to resolve any challenges at any given time of the day. We work together to make necessary changes based on your feedback.
Our Money-Back Guarantee applies to virtually everything on our site. It’s manual upon your request and covers any fee associated with any eligible service purchases within 30 days.
Request Free Sample
We offer free scraping samples for any website data before you proceed with the purchase of a service. Contact us, tell us what information you are looking for, and wait for a rapid solution and an error-free delivery.